FAQ
What studios ask us
Pricing, ClassPass, integrations, and how Untapped fits your existing stack.
What is Untapped?
Untapped is software for fitness and wellness studios to list last-minute open class spots on a branded booking page. Studios keep direct customer relationships, set their own listing rules, and retain 100% of class transaction revenue.
Can I use Untapped at multiple locations?
Yes. Each location runs on its own subscription. For franchise groups or multi-site operators, contact enterprise@fillyourspots.com for volume pricing.
Does Untapped take a cut of class bookings?
No. Untapped charges a flat studio subscription only. There are no per-booking fees and no revenue share on filled classes. Member payments still settle through your existing member management software.
How is Untapped different from ClassPass?
ClassPass sends deal shoppers through a marketplace, takes a revenue share, and owns the customer relationship. Untapped lets studios fill discount inventory on their own page, with full control over pricing tiers, booking rules, and member data.
Do I need to get rid of ClassPass?
Only if you want to. We do not require you to unlist your studio from ClassPass. Restaurants often list on multiple channels at once - Uber Eats, DoorDash, Toast Direct, and their own site. Studios can run Untapped alongside ClassPass the same way.
What member management software does Untapped support?
Untapped integrates with your member management software (MMS). MarianaTek is live today. Mindbody and Clubready are next on the roadmap.